Allwyn, operator of The National Lottery, today reveals initial details of a brand-new participant protection conference that it will host this September, as part of its ambition to set the global industry standard for promoting participant protection.

Taking place on Tuesday 23 September at King Place, London, the conference will feature sessions covering a range of topics – including AI, lived experience, a masterclass on measuring responsible play, and digital ID and youth protection. It will be an invite-only event for academics, practitioners, and lottery stakeholders.  

The day-long event will bring together learnings from The National Lottery and is being held with the support of Allwyn group – incorporating experiences from its wider community of lottery experts within its business. Allwyn lotteries have an ongoing collaboration in place across markets to share responsible play innovations and learnings.

Opening the series of sessions will be a panel discussion entitled AI and Lotteries – how might it provide more tailored protections. This will be followed by an interview session on Lived Experience, a masterclass on Positive Play Approaches, as well as a presentation and panel discussion on Digital ID and Youth Protection.

Guest speakers will be revealed in the coming weeks and will be made up of leading industry experts.  

The conference is a continuation of Allwyn’s ongoing work in participant protection since becoming operator of The National Lottery last year. This includes achieving record-breaking mystery shopper age-check results in 2024; launching its expanded mystery shopper and knowledge-check programme, Operation Guardian; introducing a new pioneering 10 Scratchcard per transaction limit; and committing to contributing £1.6m annually to research, prevention and treatment bodies.

Allwyn’s Director of Strategy, Transformation and Participant Protection, Richard Dawkins, said: "We’re delighted to be launching a new participant protection conference demonstrating our commitment and contribution to protecting the interests of participants across the sector. As the Gambling Commission’s own evidence shows, the inherent risk of problem play associated with National Lottery games is low. We have always put protecting players at the heart of what we do and we’re continuing to invest significantly in this area as we transform The National Lottery. Not only do we want people to enjoy playing The National Lottery, and to do so in a responsible way, we want to empower the rest of the lottery sector in their responsibilities to players. This new conference will help us achieve this goal and deliver on our ambitions to set the global industry standard for promoting participant protection.”

‍

‍